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Forums / Technical Support

Transitioning out of Private, Group chats
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Technical Support: Transitioning out of Private, Group chats
zyxwv098
Created by: zyxwv098

6/18/14 @ 11:28pm (EDT) | UTC - 4:00
Posts: 879

Did something get changed? Before, when a performer came out of private or a group chat ended, there was no way for anyone to take the performer back into private (or multi-user)...there was a span of time that presumably allowed the performer to clean up before returning to open chat. Now it seems that members can immediately opt to pull the performer right back into a private show, whether after another member's private show or after a group chat.

This does not seem fair, to the performer who might not be ready for another private, or for other members who might like to go into private but are willing to wait until the performer is ready, and to ask about what the performer is willing to do in private.

Please reinstate the break period during the transition back to open chat, for the sake of the performers as well as the members.
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Created by: vs_doug

6/19/14 @ 12:57pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

The limbo period is still in place, nothing regarding this has been changed. Like you said, the limbo period is there to give models time to get ready to go back into open, though on the customers' side, it appears as if they are still in private.

Would you mind elaborating on how you were able to determine that the model didn't get their limbo period? Is there a chance that the model did get their limbo period and that there were other customers waiting to go private as soon as the model popped back into open? This isn't uncommon as we have quite a few members who are loyal to certain models.
Quote
zyxwv098
Created by: zyxwv098

6/19/14 @ 1:37pm (EDT) | UTC - 4:00
Posts: 879

The limbo period is still in place, nothing regarding this has been changed. Like you said, the limbo period is there to give models time to get ready to go back into open, though on the customers' side, it appears as if they are still in private.

Would you mind elaborating on how you were able to determine that the model didn't get their limbo period? Is there a chance that the model did get their limbo period and that there were other customers waiting to go private as soon as the model popped back into open? This isn't uncommon as we have quite a few members who are loyal to certain models.


I have been using the new interface regularly since it was introduced. A couple of times, when the group chats I was in ended, the members were returned to the open chat room. The models typed brief messages, like "thank you" or "boosts and reviews appreciated". Then, a few seconds later, the left side of the screen--where the video feed appears and where the curtains appear during private, multi-user, or group shows--flickered. From my observations, the flicker usually coincides with either someone going into voyeur (if it is a private show), someone joining multi-user, or the show ending (in which case the video feed returns shortly thereafter).

Unlike on the old interface, where the buttons to Go Private or Go Multi-User (as well, if I recollect correctly, as the curtains) are darkened and inactive during the limbo period, on the new interface they seem to become active the moment the group chat or private show ends.

Perhaps I am mistaken and it is simply because of a lag on my end (which no one seems able to help me fix). However, I have witnessed it several times under different circumstances, including when a model is using the split Private/Multi-User log-in and the pink Private show curtains abruptly shift to the blue Multi-User curtains.
Quote
Created by: vs_doug

6/19/14 @ 5:49pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

I appreciate your detailed observations on this. Even though nothing has changed lately, I've discussed this with Scott and after running some tests we are going to investigate this further and make improvements.

Thank you for taking the time to report this and break it down for me.

-Doug
Quote
Created by: forgottenclone

6/24/14 @ 11:38pm (EDT) | UTC - 4:00
Location: Cleverly disguised as a responsible adult
Posts: 799

Okay I've seen the transitioning problem happen twice in 48 hours during two separate group shows with two separate performers. BOTH times the transitions happened suddenly (without warning for the models or group show members) while there was still time on the counter clock. One went straight to multi-user with 38 seconds left on the group chat counter clock, then again tonight a different group show went straight to multi-user with 58 seconds left on the counter. THIS is unacceptable!

I was always under the impression that if a group show was interrupted or stopped prematurely all pledges would be refunded. Something HAS changed.

On a side note, I also noticed these two particular interrupted group shows were "magically" not available in the VODS. OH Cmon, Something reeks really rotten here.
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